Nigerian Communication Commission (NCC) said it will soon issue fresh directives to service providers on data roll-over plan.
The commission’s deputy Director, Consumer affairs bureau, Alhaji Ismail Adedigba, announces this at the 39th edition of consumer town-hall meeting held in Akpabuyo, Cross River State.
He said the move is a follow up to an earlier directive to service providers on forceful subscription of data services and Value Added Services (VAS), which had been in place since May.
The NCC Director warns that failure of the operators to comply with the above directives will attract appropriate penalties.
Adedigba explained that the data roll-over will enable consumers to roll-over unused data from one to seven days, depending on the data plan.
Already, he said the commission has developed 622 toll-free line through which subscribers can easily lodge complaints about any unresolved service issues.
Consumers used the occasion to ask questions on the services provided by the various network operators.
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